• Provide excellent customer service and support to clients via phone, email, and chat.
• Resolve customer inquiries and issues in a timely and professional manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes and enhance customer satisfaction.
• Stay updated on product knowledge to provide accurate information to customers.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: Entry-level (0–2 years).
• Qualities and Traits: Excellent communication skills; strong problem-solving abilities; empathetic and patient demeanor.
• Responsibilities and Duties: Ability to work in a team-oriented environment; willingness to learn and adapt.