• Assist customers with inquiries and provide exceptional service.
• Handle customer complaints and resolve issues effectively.
• Maintain thorough knowledge of products and services offered.
• Process orders and provide updates on delivery status.
• Collaborate with team members to enhance customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
• Experience Level: 1-3 years of experience in customer service or related fields.
• Skills and Competencies: Strong command of the English language, excellent customer service skills, and experience in a call center environment.
• Qualities and Traits: Excellent communication skills, patience, and a problem-solving mindset.
• Working Conditions: Fast-paced environment with potential for flexible hours.