Urgent hiring: Start Asap! Easy Process! Accepting College Graduate with or without BPO experience! Paid training!

Work onsite: ETON CENTRIS, QUEZON CITY

• Active Listening: Understand customer needs with attentiveness and empathy to foster meaningful connections.
• Product Knowledge: Develop and maintain in-depth knowledge of client products and services to deliver accurate and effective support.
• Call Management: Handle inquiries promptly and professionally, ensuring each interaction is efficient and positive.
• Documentation: Record customer interactions thoroughly and accurately within call tracking systems.
• Performance Goals: Consistently achieve and surpass Key Performance Indicators (KPIs) to support service excellence.
• Continuous Improvement: Participate in initiatives that enhance customer satisfaction and improve overall operational performance.

OFFER AND BENEFITS:

• UP TO 26,000 SALARY PACKAGE (DEPENDING ON THE BPO EXPERIENCE)
• 20% NIGHT DIFFERENTIAL
• HMO AND OTHER BENEFITS WILL BE DISCUSSED UPON JOB OFFER

• College graduate (with or without BPO experience)
• College undergraduate (with at least 3 months BPO experience)
• HS Grad / SHS graduate (with at least 3 months BPO experience)
• Good communications skills
• Amenable to start asap and work onsite