• Provide exceptional customer service and support via phone, email, and chat.
• Assist customers with inquiries, complaints, and product information.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes.
• Stay updated on product knowledge and company policies.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 1 year customer service experience.
• Skills and Competencies: Strong communication and interpersonal skills.
• Responsibilities and Duties: Ability to handle high call volumes and resolve issues efficiently.
• Qualities and Traits: Empathetic, patient, and a team player.