• Assist customers with inquiries and provide information regarding products and services.
• Handle customer complaints and resolve issues in a professional and timely manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance customer experience and service quality.
• Perform administrative tasks such as scheduling and organizing customer appointments.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field is preferred.
• Experience Level: 0–2 years of experience in customer service or related roles.
• Skills and Competencies: Strong proficiency in English language, excellent interpersonal and communication skills.
• Skills and Competencies: Demonstrated problem-solving abilities and a strong work ethic.
• Skills and Competencies: Proficient in technical skills relevant to customer service tools and software.
• Qualities and Traits: Strong organizational skills and the ability to work efficiently in a fast-paced environment.