• Respond to customer inquiries via phone, email, or chat in a timely manner.
• Assist customers with product information, and order processing.
• Resolve customer complaints effectively and provide appropriate solutions.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance customer satisfaction.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: Entry-level (0–2 years)
• Skills and Competencies: Excellent communication and interpersonal skills.
• Responsibilities and Duties: Ability to handle multiple tasks in a fast-paced environment.
• Qualities and Traits: Strong problem-solving skills and a positive attitude.
• Working Conditions: Flexible work hours, including weekends and holidays may be required.