Job Posting: Customer Service Representative (Non-Voice)

Location: Eton Centris, Quezon City

Salary: PHP 20,500/month

Position Type: Full-Time, Non-Voice

Start Date: January 2026

Educational Requirement: Completed 2nd Year College

Job Description:

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives (Non-Voice). As a CSR, you will play a key role in assisting customers through various online platforms, providing excellent support, and resolving queries efficiently.

Key Responsibilities:

• Respond to customer inquiries via email, chat, or other digital platforms.
• Provide product/service information, handle requests, and troubleshoot issues.
• Ensure a high level of customer satisfaction by delivering timely, accurate, and professional responses.
• Maintain accurate records of customer interactions.
• Collaborate with team members to improve processes and enhance the overall customer experience.

Requirements:

• At least 2nd Year College Graduate (any field).
• Strong written communication skills.
• Customer-oriented, proactive, and attentive to detail.
• Ability to multitask and manage time effectively.
• Experience in customer service or similar roles is a plus but not required.

Why Join Us?

• Competitive salary and benefits.
• Career growth opportunities.
• Friendly and dynamic work environment.
• Supportive team that encourages continuous learning.