Description

• Provide exceptional customer service support to clients regarding their financial inquiries.
• Assist in scheduling appointments and managing customer follow-ups.
• Utilize problem-solving skills to resolve customer issues effectively and efficiently.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance overall customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong customer service and interpersonal skills
• Skills and Competencies: Proficiency in scheduling and organizing
• Qualities and Traits: Financial literacy and technical aptitude
• Skills and Competencies: Excellent problem-solving capabilities
• Skills and Competencies: Ability to communicate effectively in English