Description

• Provide excellent customer service support to clients via non-voice channels.
• Assist customers with queries related to their finance accounts efficiently and effectively.
• Resolve customer issues in a timely manner while maintaining a positive experience.
• Collaborate with team members to improve processes and enhance service quality.
• Maintain accurate and detailed records of customer interactions and transactions.

Requirements

• Educational Qualifications: High School Diploma or Senior High School Graduate
• Experience Level: No experience required; fresh graduates are encouraged to apply.
• Skills and Competencies: Strong communication skills and customer-centric attitude.
• Qualities and Traits: Ability to work in a fast-paced environment with a willingness to learn.
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
• Working Conditions: May require night shifts or flexible working hours depending on business needs.