Customer Service Representative

JetSon Manpower Agency

RM1.7-1.8K[Bulanan]
Di lokasi - Bandar Quezon<1 Thn PengalamanSekolah MenengahSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Pengiktirafan dan Ganjaran Pekerja

    Bonus Prestasi

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Pinjaman Pekerja, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS

  • Insurans Kesihatan & Kesejahteraan

    Insurans Hayat, HMO

  • Cuti & Pelepasan

    Cuti Sakit

Baca Lebih Lanjut

We are looking for dynamic and customer-oriented individuals to join our AU Telco team. As a Customer Service Representative, you will handle customer inquiries, resolve issues, and provide exceptional support for Australian telecommunications clients. This role is ideal for candidates with foundational BPO experience who are eager to grow their career in the telco industry.

Key Responsibilities

  • Manage inbound and outbound calls for AU Telco customers.
  • Provide accurate information on products, services, and billing inquiries.
  • Troubleshoot technical issues and escalate complex cases when necessary.
  • Ensure customer satisfaction by resolving concerns promptly and professionally.
  • Document customer interactions with accuracy in the system.
  • Achieve performance metrics including call quality, resolution rate, and customer satisfaction scores.

Qualifications

  • Minimum of 6 months experience in a customer service or call center role.
  • Maximum of 2–3 years BPO experience (preferably in a Telco account).
  • Excellent communication skills in English (verbal and written).
  • Strong problem-solving and active listening abilities.
  • Basic technical knowledge of telecommunications services (mobile, internet, landline) is an advantage.
  • Willingness to work flexible schedules, including weekends and holidays.



Preview

Elisabet Belardo

HR OfficerJetSon Manpower Agency

Aktif dalam masa tiga hari

Tempat Bertugas

Eastwood, Quezon City, 1800 Metro Manila, Philippines

Disiarkan pada 21 January 2026

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