Customer Operations Associate

Zealep Business Solutions

₱25-30K[Bulanan]
Jarak Jauh1 - 3 Tahun PengalamanSarjana MudaKontrak
Kongsi

Butiran Kerja Jarak Jauh

Terbuka Kepada Seluruh NegaraSeluruh Dunia

Keperluan BahasaInggeris

Keterangan Kerja

We are looking for Client Services Executive to provide dedicated assistance to our clients in various day-to-day operational and production related tasks. This cross-functional role will focus on supporting clients and coordinating with the production team, (initially, non-client-facing). These include daily checking of reports, documentation, task coordination and client services.


The ideal candidate is highly experienced with dealing with clients and has a deep understanding of operational efficiencies. The candidate is required to have outstanding spoken English communication skills. As the role evolves, there may be an opportunity to grow into a client-facing position and manage accounts directly, based on performance and capability.


Key Responsibilities:

CX and Data Support:

  • Assist the CX team in providing support to clients


Report & Analysis Support:

  • Coordinate with the production team to edit and address or deliver client requests in a timely and efficient manner. 
  • Ensure the quality and accuracy of all reports and visual presentations.


Administrative & Sales Operations Support:

  • Maintain the CX team’s internal database, assist in follow-ups, and manage shared calendars.
  • Handle other administrative tasks including coordinating via email, managing client inquiries, and assisting in internal communications.
  • Bachelor’s degree in Business Administration, Marketing, Communications, or a related field is a plus.
  • Strong background in client relations or sales 
  • Strong communication skills (verbal and written
  • Time management and ability to handle multiple remotely
  • Self-motivated and result-driven
  • Customer relationship management (especially if client-facing responsibilities may come later)
  • Proficiency in Microsoft Office or Google Workspace
  • Familiarity with virtual collaboration tools (e.g..Slack, Zoom,Microsoft Teams)
  • Can work from 8AM-5PM or 9AM-6PM Monday to Friday
  • Can be able to attend meetings on weekends.


Other requirements:

  • Internet connection minimum of 10Mbps
  • Backup internet connection/hotspot connection
  • Laptop/PC minimum of 10GB memory
  • Backup working device in case of emergency
Kemahiran BerkomunikasiGoogle WorkspaceClient RelationsAnalisis PerniagaanMS OfficePengurusan MasaResult-drivenProble Solving SkillsCalendar ManagementKerjasama
Preview

Geraldyn Evallar

HR OfficerZealep Business Solutions

Dibalas 5 minit yang lalu

Disiarkan pada 13 November 2025

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