Customer Service Representative / Call Center Agent

Synlink Recruitment Outsourcing Co. Inc.

RM1.5-2.2K[Bulanan]
Di lokasi - Taguig1 - 3 Tahun PengalamanSekolah MenengahSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Pengiktirafan dan Ganjaran Pekerja

    Hadiah Ulang Tahun, Hadiah Percutian

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS

  • Insurans Kesihatan & Kesejahteraan

    Insurans Hayat, HMO

  • Cuti & Pelepasan

    Cuti Sakit, Curi Percutian

Baca Lebih Lanjut

Penerangan

  • Customer Service Representatives (Patient Care Coordinators) are service-focused professionals who ensure consistent follow-up with patients. They communicate clinical results promptly, assist with coordinating referrals, pre-approvals, and follow-up appointments.
  • Handle incoming phone calls, respond to online inquiries, confirm appointments, and make outbound calls for patient retention
  • Prepare and send patient letters/reports
  • Attach clinical documents to patient charts
  • Submit cases to the Department of Health (DOH) via fax or online portal Email medical reports requested by patients
  • Efficiently multitask and navigate multiple systems, including electronic medical records, to provide medical information and follow-up support after clinical visits
  • Comply with all HIPAA regulations and guidelines

Syarat-syarat

  • High school graduate, senior high school graduate, associate degree holder, or college-level education
  • At least 6 months BPO Experience
  • Strong written and verbal communication skills
  • Excellent listening abilities
  • Passion for delivering quality customer service and ensuring patient satisfaction
  • Ability to handle phone calls effectively
  • Willingness to work a flexible, shifting schedule
  • Willing to work on-site in Market! Market! Bonifacio Global City, Taguig.
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Preview

Hazel Ann Tenorio

Recruitment SpecialistSynlink Recruitment Outsourcing Co. Inc.

Aktif dalam masa tujuh hari

Tempat Bertugas

Fort Bonifacio. Fort Bonifacio, Taguig, Metro Manila, Philippines

Disiarkan pada 27 March 2025

Pekerjaan Serupa

Lihat selanjutnya

Synlink Recruitment Outsourcing Co. Inc.

Tidak Dibiayai

<50 Pekerja

Firma Perekrutan

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