As a Customer Service Representative you are responsible to:

• Addressing customer questions about accounts, transactions, billing, payments, and other financial matters.
• Promptly addressing and resolving customer complaints and issues related to financial products and services.
• Helping customers with new account applications, account verification, and navigating online banking or mobile apps.
• Protecting sensitive customer information and ensuring data security.
• Keeping accurate records of customer interactions and transactions.
• Ensuring customer satisfaction by providing prompt and helpful service.

• Bachelor's degree in accounting or any related course.
• Minimum of 2 years experience in accounts receivable
• Experience in AR Collection
• Excellent communication skills.
• Willing to work onsite.