Customer Service Representative | Wireless & Broadband Services | Taguig

Sutherland Philippines

RM1.5-2.2K[Bulanan]
Di lokasi - Taguig1 - 3 Tahun PengalamanSekolah MenengahSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Pengiktirafan dan Ganjaran Pekerja

    Bonus Prestasi, Penilaian Tahunan, Program Pengiktirafan Pekerja, Insentif

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13

  • Insurans Kesihatan & Kesejahteraan

    Penjagaan Kesihatan Di Tapak, Insurans Kesihatan, Insurans Hayat, HMO

Penerangan

  • Provide excellent customer service assistance to clients queries via phone call
  • Conducting an assistance to customer by giving basic level information regarding product features, queries, and sales
  • Provide customers with product and service information
  • Provide assistance with regarding to customer service issues in renewing, refunding, and handling objections and put in all efforts to retain customers
  • Transfer customer calls to appropriate department if required
  • Minimum of 6 month of sales experience in an international BPO or 1 year customer service experience (upskilling and retention)
  • Excellent verbal and written communication skills
  • Good understanding of MS office applications
  • Knowledge of operating systems and browsers functions
  • Knowledge in basic computer technical functions
  • Strong customer service focus
  • Strong problem-diagnosis and problem-solving skills
  • Good understanding and knowledge of the product
  • Ability to adapt to clients-based tools and applications
  • Fair knowledge of Sutherland’s Internal tools
  • Good understanding of performing all end-user services on the phone system
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Preview

Irene Nuguid

LeadSutherland Philippines

Dibalas 3 minit yang lalu

Tempat Bertugas

12F, Sutherland Manila Taguig. 12F PhilPlans Corporate Center 1012 North, Triangle Dr, Taguig, 1634 Metro Manila, Philippines

Disiarkan pada 24 April 2025

Pekerjaan Serupa

Lihat selanjutnya

Sutherland Philippines

>1000 Pekerja

BPO & Pusat Panggilan

Lihat pengambilan kerja

Laporkan

Peringatan Keselamatan Bossjob

Jika jawatan memerlukan anda bekerja di luar negara, sila berhati-hati dan berhati-hati dengan penipuan.

Jika anda menemui majikan yang mempunyai tindakan berikut semasa pencarian kerja anda, sila laporkan segera

  • menahan ID anda,
  • menghendaki anda memberikan jaminan atau mengumpulkan sesuatu,
  • memaksa anda untuk melabur atau mengumpul dana,
  • mengumpul faedah haram,
  • atau situasi haram yang lain.