Metacom Business Process Outsourcing Solution Inc. Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

RM1.9-3.7K[Bulanan]

Di lokasi - Taguig1 - 3 Tahun PengalamanSarjana MudaSepenuh-masa

Kongsi

Elaun
Elaun Makanan, Bayaran Balik Perubatan
Pengiktirafan dan Ganjaran Pekerja
Bonus Prestasi, Penilaian Tahunan, Hadiah Percutian, Insentif
Faedah Mandat Kerajaan
Gaji Bulan ke-13, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS
Insurans Kesihatan & Kesejahteraan
HMO
Pembangunan Profesional
Latihan Pekerjaan
Cuti & Pelepasan
Cuti Sakit, Curi Percutian

Baca Lebih Lanjut

Provide exceptional customer service through various channels, including phone, email, and chat.
Manage customer inquiries and resolve issues in a timely manner.
Maintain accurate records of customer interactions and feedback.
Collaborate with team members to improve service processes.
Assist in training new representatives and share best practices.

Educational Qualifications: Bachelor’s degree in any field.
Experience Level: 1-3 years in customer service or call center roles.
Skills and Competencies: Proficient in sales pipeline management, excellent customer service skills, and strong command of the English language.
Responsibilities and Duties: Address customer inquiries, manage sales processes, and resolve issues efficiently.
Working Conditions: Fast-paced call center environment, requiring adaptability and resilience.
Qualities and Traits: Strong work ethic, excellent communication, and problem-solving skills.

Prospek JualanKhidmat PelangganPusat PanggilanBahasa InggerisEtika Kerja Yang Teguh