A leading Indian multinational BPO company that provides services in information technology and business consulting for over 44 years in the industry.

Position: Customer Service Representative

Industry: BPO Company

Salary: Php20,000 – Php25,000

Location: BGC, Taguig City

Schedule: Shifting Schedule

Work Setup: Onsite

Benefits:

• Government mandated benefits
• HMO
• 13th month pay
• Sick leave credits
• Vacation leave credits

Job Requirements:

• Bachelor’s degree holder
• Open for undergraduates
• At least 6 months of work experience as Customer Service Representative in the BPO industry
• Willing to work onsite
• Amenable to a shifting schedule

Job Responsibilities:

• Handle inbound and outbound calls, messages, and emails
• Assist customers with product and service inquiries
• Develop and maintain strong relationships with customers and clients
• Manage and resolve escalations by coordinating with teams
• Maintain high customer satisfaction

Recruitment Process:

• Online and face-to-face initial interview
• Final interview

For Inquiries:

Look for Ms. Lira