Best Reliable Resources Customer Service Representative

Customer Service Representative

Best Reliable Resources

RM1.3-1.4K[Bulanan]

Di lokasi - Taguig1 - 3 Tahun PengalamanDiplomaSepenuh-masa

Kongsi

Keterangan Kerja

Manfaat

Elaun
Elaun Telekomunikasi
Pengiktirafan dan Ganjaran Pekerja
Insentif
Faedah Mandat Kerajaan
Gaji Bulan ke-13, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS
Insurans Kesihatan & Kesejahteraan
HMO
Lain-lain
Majlis Anjuran Pejabat

Baca Lebih Lanjut

Communicate professionally with clients through phone calls, messages, and online platforms
Respond promptly to client inquiries, comments, and questions from the company’s social media and online accounts
Identify potential leads and successfully book them for clinic appointments
Achieve a target of at least three successful client bookings per day (with an average of two arrivals daily)
Clearly explain treatment benefits, promos, and vouchers to clients to encourage bookings
Ensure accuracy and attention to detail when recording client information (e.g., name, contact number, location, and chosen services)
Coordinate effectively with other departments or managers regarding client schedules and updates
Handle client conversations patiently, gently, and professionally, ensuring a positive experience
Monitor clients on or before their scheduled appointments to confirm attendance
Follow approved sales scripts and adapt communication style to meet client needs
Maintain accurate records using the CRM system and generate necessary reports
Multitask efficiently with calls, messages, and administrative tasks

Bahasa InggerisKhidmat PelangganPenjadualanPenyelesaian MasalahPengurusan AkaunEtika Kerja Yang TeguhKemahiran TeknikalKemahiran InterpersonalKemahiran Kakitangan