• Provide excellent customer service by addressing customer inquiries and resolving issues in a professional manner.
• Assist customers through various communication channels including phone, email, and live chat.
• Maintain knowledge of products and services to effectively assist customers.
• Document customer interactions and feedback to improve service delivery.
• Collaborate with team members to enhance the overall customer experience.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry-level (0-2 years)
• Skills and Competencies: Strong customer service skills
• Skills and Competencies: Proficient in English (both written and spoken)
• Skills and Competencies: Excellent interpersonal skills
• Qualities and Traits: Positive attitude and willingness to learn