• Provide exceptional customer service to clients via phone, email, and chat.
• Assist customers in resolving issues and provide information about products and services.
• Maintain a positive attitude while dealing with customer inquiries and complaints.
• Document interactions with customers in the company database for future reference.
• Collaborate with team members to meet and exceed customer satisfaction goals.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: Entry-level; no prior experience required.
• Skills and Competencies: Excellent customer service skills.
• Skills and Competencies: Strong interpersonal skills.
• Qualities and Traits: Positive attitude and willingness to learn.
• Working Conditions: This position may require working flexible hours, including evenings and weekends.