• Assist customers with inquiries and provide excellent service.
• Handle customer complaints and resolve issues effectively.
• Maintain knowledge of products and services to provide accurate information.
• Document customer interactions and feedback for quality assurance.
• Collaborate with team members to improve overall customer service processes.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Patient, empathetic, and customer-focused
• Responsibilities and Duties: Ability to work in a fast-paced environment
• Working Conditions: Flexible schedule, including evenings and weekends may be required