Job Description

We are looking for Customer Service Associates who are eager to start their career in the BPO industry. No prior experience is required — we welcome fresh graduates and career shifters!

This role involves assisting customers with inquiries, providing solutions, and ensuring excellent service delivery across various communication channels.

Key Responsibilities

• Handle customer inquiries via phone, email, or chat in a professional and timely manner.
• Provide accurate information and effective solutions to customer concerns.
• Document customer interactions and maintain records in the system.
• Collaborate with team members and supervisors to improve service quality.
• Adapt to shifting schedules and work in a fast-paced environment.