NON VOICE ACCOUNT

Description

• Provide outstanding customer support via phone, email, and chat.
• Assist customers in troubleshooting issues and resolving inquiries efficiently.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Stay updated on product knowledge and service updates.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service or related fields.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Positive attitude and eagerness to learn.
• Responsibilities and Duties: Ability to work in a fast-paced environment.
• Working Conditions: Flexible work hours may be required.