Description

• Assist customers with inquiries and issues regarding healthcare services.
• Provide accurate information and support to ensure customer satisfaction.
• Handle customer complaints and resolve them efficiently.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with other departments to address customer needs effectively.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service.
• Skills and Competencies: Proficient in English; strong customer service skills.
• Qualities and Traits: Excellent communication and interpersonal skills; problem-solving attitude.
• Responsibilities and Duties: Ability to work in a fast-paced environment and adapt to changing priorities.