Gilas Gaming Philippines Inc. Customer Service Supervisor

Gilas Gaming Philippines Inc.

RM2.6-3K[Bulanan]

Di lokasi - Paranaque3 - 5 Tahun PengalamanSarjana MudaSepenuh-masa

Kongsi

Elaun
Elaun Makanan
Faedah Mandat Kerajaan
Gaji Bulan ke-13, Pinjaman Pekerja, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS
Insurans Kesihatan & Kesejahteraan
HMO
Cuti & Pelepasan
Cuti Bersalin & Paterniti, Cuti Sakit, Cuti Ibu Bapa Tunggal, Cuti Khas untuk Wanita, Curi Percutian

Baca Lebih Lanjut

Oversee customer service team to ensure high-quality support.
Train and mentor staff to enhance performance and service delivery.
Resolve escalated customer issues and complaints efficiently.
Monitor key performance metrics to drive improvements.
Develop and implement customer service policies and procedures.
Coordinate with other departments to streamline operations.
Oversee customer service teams, handle escalated issues, and ensure quality service.

Educational Qualifications: Bachelor's degree in Business Administration or related field.
Experience Level: 3-5 years of experience in customer service, with supervisory experience preferred.
Skills and Competencies: Strong communication, problem-solving, and leadership skills.
Working Conditions: Office environment, occasional stress from dealing with customer complaints.
Qualities and Traits: Empathetic, organized, and capable of motivating teams.

Bahasa InggerisKhidmat PelangganBersifat KepimpinanSokongan Pentadbiran BelakangKemahiran Interpersonal