COUNTER SERVICE SPECIALIST

Duties and Responsibilities:

• Responding to clients/customers by understanding their inquiries and documenting actions.
• Verifying client’s/customers information.
• Reviewing customer’s accounts, transactions and resolving their concerns/issues.
• Collect the required documents to ensure that data entry is accurate
• Giving detailed explanation
• Report and deliver the appropriate forms for the data processing center for processing and clarification.

Perks and benefits

• Complimentary Meal
• Exciting incentives for every upselling
• Get Paid for your Overtime hours
• Paid Chinese and Philippine Holiday
• Weekends off
• 13^th month’s pay

Job Type: Full-time

Schedule:

• 8-hour shift
• Day shift
• Fixed shift
• Monday to Fridays

Work Location: Makati City

• 6 months to 1 year experience
• College graduates, preferably Business and Tourism course
• Preferably applicant within Metro Manila area (Pasay, Makati, Manila, Mandaluyong, Taguig, Paranaque, Las Pinas)