We are looking for a results-driven and detail-oriented Marketing and E-commerce Operations Supervisor to oversee and execute the day-to-day functions of our online and marketing operations. This role is responsible for managing our digital presence, online sales channels, marketing campaigns, inventory coordination, and operational support to ensure seamless execution across platforms and departments.

Marketing & Social Media

• Develop and implement marketing strategies to drive brand awareness and customer engagement.
• Plan, schedule, and publish social media content across various platforms (Facebook, Instagram, TikTok, etc.).
• Monitor social media performance, manage community engagement, and analyze campaign results.
• Collaborate with graphic designers and multimedia staff for marketing content creation.

E-commerce Operations

• Manage and maintain all e-commerce platforms (Shopify, Shopee, Lazada, etc.).
• Oversee product listings, pricing updates, promos, and visual presentation of online stores.
• Coordinate with logistics and customer service for timely order fulfillment and issue resolution.
• Monitor performance metrics and suggest improvements to increase conversion rates and sales.

Inventory & Operations

• Coordinate with warehouse and supply chain teams to monitor stock levels and inventory accuracy.
• Support operations team with reports, tools, and updates to ensure process efficiency.
• Provide insights and forecasts based on inventory and sales data.
• Ensure alignment of marketing campaigns with available stock and delivery capabilities.

• Bachelor’s degree in Marketing, Business Administration, Communications, or related field.
• Minimum 3 years of experience in marketing, operations, or e-commerce roles.
• Strong understanding of digital marketing strategies and e-commerce platforms.
• Proficient in social media management tools, Google Workspace, and e-commerce systems.
• Excellent organizational, analytical, and communication skills.
• Ability to manage multiple tasks and work independently in a fast-paced environment.