We’re Hiring: Offshoring/Operations Admin Assistant!

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for a Offshoring/Operations Admin Assistant to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Role: Offshoring/Operations Admin Assistant

Work Arrangement: Hybrid

Location: Philippines - Bacolod

Schedule: Morning Shift

Job Description:

We are looking for a highly organized and detail-oriented Support Team Admin to provide administrative and operational support to our training and support teams. This role will ensure smooth day-to-day operations by handling scheduling, documentation, reporting, and communication tasks. The Support Team Admin will act as the central point of coordination for the team, ensuring processes are followed and deadlines are met.

Key responsibilities:

• Provide administrative support to the support/training team, including scheduling, meeting coordination, and documentation.
• Maintain and update records, databases, and trackers accurately.
• Assist in preparing reports, presentations, and other materials as required.
• Coordinate internal communications and follow up on pending tasks.
• Support the onboarding and training process by managing training schedules and logistics.
• Handle confidential information with professionalism and discretion.
• Ensure compliance with company policies, processes, and timelines.

Qualification and requirements:

• Bachelor’s degree in Business Administration, Management, or related field (or equivalent experience).
• Minimum of 2 years’ experience in administrative or support roles, preferably in a corporate or BPO setting.
• Strong organizational and multitasking skills with keen attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong problem-solving skills and proactive attitude.

Non-negotiable skills & requirements:

• Proficient in MS Office/Google Workspace tools (Excel, Word, PowerPoint, Outlook).

Perks & Benefits (Work From Home/Hybrid)

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment  
• Flexible leave credits which may be used for vacation, emergency and sick leaves  
• Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled  Superb and exciting Mid-Year Parties – with items to give away and cash prizes!  
• Endless opportunities for career advancement  
• Annual Performance Review with Salary Increase  
• We set you up for success with a company-provided PC/Laptop and fiber internet connection  
• Tech-on-wheels Support  
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues  
• International career growth and connections  
• Unlimited cash incentives for hired referrals  
• Mental Wellness Employee Assistance program through Lifeworks  
• In-house psychiatrist available to support employees' well-being  
• Become part of the Employee Share Units program  
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.