• Strong industry knowledge.
• Excellent leadership, communication, sales, and customer service skills.
• Computer literacy and good organizational skills.
• Strong creative thinking and problem-solving skills.
• The ability to work under pressure and handle stress.
• Hire, train, and manage the performance of service team members.
• Delegate and direct service tasks, and monitor project progress.
• Foster a positive and supportive work environment.
• Serve as the main point of contact for complex customer issues and complaints.
• Build and maintain strong relationships with customers and third-party vendors.
• Develop and implement policies and strategies to improve the customer experience.

Qualifications:

• A Bachelor's degree in business, administration, or related field.
• Previous sales and management experience may be advantageous.