Food and Beverages Manager

One Selah Hotels & Resorts

RM2.1K[Bulanan]

Di lokasi - Pasay3 - 5 Tahun PengalamanSarjana MudaSepenuh-masa

Kongsi

Keterangan Kerja

Manfaat

Faedah Mandat Kerajaan
Gaji Bulan ke-13, Dana Pag-Ibig, Philhealth, SSS/GSIS
Faedah Tambahan
Makanan Percuma, Tempat Letak Kereta

Achieves budgeted food and beverage sales, labor costs, and profitability;
Timely analysis of food and beverage prices in relation to competition;
Participates and gives recommendations towards food and beverage activities;
Hosts potential and regular guests;
Prepares and champions sales promotions;
Coordinates with Marketing Communications on the creation of marketing collaterals;
Spearheads competitive analysis every six months by calling competition and data gathering such as banquet kits, venue rental spaces, and others;
Champions telemarketing to previous clients to inquire about possible future bookings;
Develops and maintains all department control procedures;
Handles all food and beverage inquiries and ensures timely call back within 24 hours;
Manages large function billings and oversees medium to small function billings with particular regard to accuracy and timeliness, within 48 hours;
Ensures that the evaluation forms are accompanied with their respective invoices;
Gathers large events and oversees medium to small events with their guaranteed attendance numbers, at least three (3) business days in advance of functions;
Completes monthly forecast;
Attends and actively participates during the weekly Food and Beverage meeting and Department Heads meeting;
Assists in menu planning and pricing;
Develops and maintains the department manual;
Supervises the weekly payroll input;
Easily reachable to hotel staff at all times in case of emergency;
Must have a complete knowledge of Fire Procedures;
All other duties as assigned by the General Manager;
Participates in Manager on Duty shifts as required;
Assures bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits;
Assures the periodic maintenance of bar control policies;
Assures completion of requisitions where it is deemed necessary;
Assures the completion of weekly schedule and shift duties, while: (a) maintaining a labor cost below the maximum of 15%, and (b) assuring adequate and consistent completion of this task;
Completes the monthly inventory;
Assures timely completion of function bills;
Assures the ordering and purchasing of beer, wine, liquor, premix canisters and canned soft for food and beverage and vending;
Ensures that purchase requirements of small wares, lines, etc. are up to date;
Consistently checks the Banquet Food and Beverage quality, Banquet services and pallet presentation;
Ensures that services meet customer specifications;
Maintains outstanding quality of meeting room set-up;
Liaises on an ongoing basis with the Sales Department to ensure all client requirements are met;
Works with the Head Chef to ensure all arrangements and details are dealt with;
Establishes a rapport with groups to ensure guest satisfaction and repeat business;
Minimizes the number of customer complaints and take necessary action on the existing ones;
Ensures a professional attitude and proper business attire when on property, ready to meet or service a client at any time;
Ensures that the team members maintain a professional attitude, pleasing appearance, and uniform standards;
Ensures collaborative teamwork relations with coworkers and management;
Maintains quality of food and beverage services and proper department phone handling;
Attends meetings with convenors and confirms proper set-up of the function room at time of function;
Oversees staff training and development;
Handles personnel selection and ensures proper hiring and termination procedures;
Ensures that the food and beverage team members adhere to departmental meetings;
Responsible for high employee retention in the food and beverage department;
Maintains and ensures overall satisfactory operations at par with competitors; and
Reports any deficiencies in equipment and facilities.

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