Front Desk Officer

Best Reliable Resources

RM684-1K[Bulanan]
Di lokasi - Palawan<1 Thn PengalamanDiplomaSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Elaun

    Elaun Makanan, Elaun Perumahan

  • Pengiktirafan dan Ganjaran Pekerja

    Komisyen, Insentif

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS

  • Guest Arrival and Departure: Manage seamless check-in and check-out procedures, including room assignments, issuing keys, and processing payments.
  • Personalized Service: Anticipate guest needs by noting preferences from previous bookings to ensure early room readiness or specific accommodations.
  • Communication Hub: Act as the primary contact between guests and other departments such as housekeeping, maintenance, and security to resolve requests promptly.
  • Reservation Management: Handle online and phone bookings, reservation changes, and cancellations using Property Management Systems (PMS).
  • Guest Assistance: Respond to inquiries about hotel amenities, local attractions, and travel directions while maintaining a professional and warm demeanor.
  • Administrative Tasks: Maintain accurate guest records, handle billing, process mail or packages, and prepare shift handover reports


Requirements/s

  •  Exceptional Communication: Strong verbal and written skills are vital for interacting with international luxury clientele.
  • Emotional Intelligence: The ability to remain calm under pressure and resolve guest concerns with empathy and professionalism.
  • Technical Proficiency: Competence in hotel software (e.g., Opera, Cloudbeds) and Microsoft Office tools.
  • Cultural Awareness: Sensitivity to diverse cultures and customs to build meaningful connections with guests.
  • Professionalism: Maintaining a well-groomed appearance and a refined "sense of style" consistent with Restaurant’s brand. 


Skills/ Software MUST:

  • Cloudbed System
  • G- Suite
  • Booking.com


Benefits:

-Free Transportation (from anywhere in the Philippines to Palawan) once he/she was lived in another place

-Free Accommodation

-Free Meal (Breakfast, Lunch and Dinner)



Bahasa InggerisPengurusan Hubungan PelangganKhidmat PelangganKemahiran BerkomunikasiKemahiran Interpersonal
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Queeny Rose Callaga

HR OfficerBest Reliable Resources

Aktif dalam masa tiga hari

Tempat Bertugas

El Nido. El Nido, Palawan, Philippines

Disiarkan pada 04 July 2025

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