1. Customer & Distributor Support

• Greet and assist walk-in distributors, clients, and guests professionally.
• Respond to inquiries about products, promotions, prices, and availability.
• Process orders, product pickups, and returns through the MLM system or POS terminal.
• Assist new distributors with registration and provide basic orientation on MLM tools or platforms.

2. Reception & Communication

• Answer phone calls and emails promptly; direct inquiries to appropriate departments.

3. Administrative Tasks

• Handle filing, encoding, and data entry tasks related to orders, inventory, and distributor accounts.
• Monitor and maintain office supplies, forms, and product literature.
• Assist in preparing materials for events, trainings, or product launches.

4. Cashiering

• Receive payments for walk-in purchases or registrations, issue official receipts.
• Reconcile daily transactions and submit reports to accounting or branch heads.

5. Coordination & Reporting

• Liaise with warehouse or inventory staff for real-time updates on product stock.
• Report customer/distributor feedback, complaints, or unusual concerns to the appropriate supervisor.
• Support the execution of promotional activities and events at the branch.