MAIN FUNCTIONS

Account Management (70%)

• Prepares the quotation and proposal based on customer specifications and requirements
• Responsible for the proper and timely handling of customer complaints
• Monitor and coordinate the progress, internal & external, of customer orders (P.O.)
• Attend to various meetings with existing clients for current issues
• Acquiring new projects from existing customers (RFQs)
• Getting referrals from other group or connected companies
• Attends the customer’s inquiry and cascades it to other Departments
• Maintain positive business and customer relationships in the effort to extend customer lifetime value (Regular visits)
• Responsible in maintaining integrity and ethical standards in dealing with customers

B. Business Development (20%)

• Responsible in developing new customers for the company (research, cold calls, visits, etc.)
• Scheduling of visits and appointments with potential new customers
• Presenting our company profiles, products, and pricing to customers
• Establish business long-term relationships/connections with potential customers
• Take notes of customer requirements and specifications for purposes of proposal preparation
• Prompt facilitation of RFQs (Request for Quotation)
• Proper consultation with Sales Manager concerning customer requirements
• Timely reporting of “Sales Leads” status to the superior
• Responsible in achieving or exceeding the department’s monthly target according to business plan
• Develop promotional creative strategies for more effective sales, both individually and as part of a team
• Monitoring the market, competitor products, and customer response to adjust sales strategies

• Education and Experience
• College graduate of any four (4) year course, preferably Business-related courses.
• With at least three to five (3-5) years of work experience gained from a manufacturing company.
• Willing to travel as needed.