IT SUPPORT STAFF

Sheridan

Boleh Dirunding
Di lokasi - Mandaue1 - 3 Tahun PengalamanPendidikan tidak diperlukanSepenuh-masa
Kongsi

Keterangan Kerja

Penerangan

Job Qualifications:

  • Graduate of any IT-related course (BSIT, Computer Science, Information Systems, etc.)

  • Has knowledge and background with SAP modules and their functionalities

  • With basic experience in system administration and computer hardware troubleshooting

  • Knowledgeable in computer hardware, software, operating systems and networking concepts

  • Ability to diagnose and resolve technical issues effectively

  • Ability to explain technical concepts clearly and effectively to non-technical users

  • Has a strong customer service skills with patience, empathy and a commitment to providing excellent support

  • Has excellent analytical skills to be able to gather and analyze data to identify the root cause of problems

  • Ability to learn and adapt to new technologies and situations

Job Responsibilities:

  • Troubleshooting and Problem-Solving: Addresses technical issues, including hardware, software, network and application problems

  • Technical Support: Provides assistance to users via phone, email or in person and managing support requests

  • Hardware and Software Management: Installs, configures and maintains computer systems, peripherals and software

  • System Maintenance: Performs regular maintenance tasks, including backups, updates and security checks

  • User Training: Guides users on the effective use of new software and hardware

  • Network Support: Maintains and troubleshoots network infrastructure

  • Communication and Collaboration: Works effectively with users, colleagues and vendors to resolve issues

Syarat-syarat

Please refer to job description.

Penyelesaian masalahCustomer SupportPentadbiran SistemRangkaianRemote SupportTechnical DocumentationIncident ManagementPenyelesaian MasalahSistem PengendalianHardware Support
Preview

Boss

HR ManagerSheridan

Tempat Bertugas

Ouano Ave, Mandaue City 6000, Philippines

Disiarkan pada 28 May 2025

Sheridan

101-500 Pekerja

Peruncitan

Lihat pengambilan kerja

Laporkan

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