IT Technical Support

Strategic Networks, Inc.

RM1.1-1.4K[Bulanan]
Di lokasi - General Santos1 - 3 Tahun PengalamanSarjana MudaSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Elaun

    Elaun Pengangkutan

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Dana Pag-Ibig, Philhealth, SSS/GSIS

  • Insurans Kesihatan & Kesejahteraan

    Kemalangan & Insurans Kecacatan, HMO

  • Cuti & Pelepasan

    Cuti Kematian, Cuti Bersalin & Paterniti, Cuti Sakit, Cuti Ibu Bapa Tunggal, Curi Percutian

  • Keseimbangan Kerja-Kehidupan

    Pengurus Khidmat Pelancongan

Baca Lebih Lanjut

AMENABLE TO WORK IN MULTIPLE WORK LOCATIONS SUCH AS IN GEBSAN AND DAVAO

FIELD WORK

AS TECHNICAL SUPPORT

  • Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner).
  • Experience in Windows & non-Windows Operating environment
  • Recommend and apply solutions, including on-site repair for remote users
  • Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals.
  • Determine and execute system reconfiguration needs.
  • Establish end user service level agreements.
  • Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users.
  • Supervise complaint ticketing system and follow timely resolution of all work orders.
  • Demonstrated ability to provide user support by means of remote access tools.
  • Provide status update to the ticketing tools in a timely manner.
  • Analyze completed end user device requests and incidents to identify and recommend process improvements and identify any process compliance issues.
  • Monitor and repair all IT / office equipment and tools and make sure that all software systems are running smoothly.
  • Amenable to work in multiple work locations such as Gensan and Davao
  • Fieldwork
  • Can start ASAP
  • At least 1 year work experience
Infrastruktur ITPengurusan Aset IT
Preview

Mica Remoquillo

RecruiterStrategic Networks, Inc.

Aktif dalam masa tiga hari

Tempat Bertugas

General Santos City (Dadiangas). General Santos City (Dadiangas), South Cotabato, Philippines

Disiarkan pada 13 August 2025

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