Description

• Assist in maintaining and troubleshooting IT hardware and software systems.
• Provide technical support to staff and resolve IT issues in a timely manner.
• Manage inventory of IT assets, including software licenses and hardware equipment.
• Support the installation and configuration of new technology.
• Help maintain network security protocols and backup systems.

Requirements

• Educational Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience Level: 1-3 years of experience in IT support or assistance.
• Skills and Competencies: Proficiency in troubleshooting hardware and software issues.
• Skills and Competencies: Familiarity with networking concepts and basic cybersecurity principles.
• Qualities and Traits: Strong communication skills and a customer-oriented mindset.
• Responsibilities and Duties: Ability to work effectively in a team and independently.