Description

• Provide technical support to end-users via phone, email, and in-person.
• Troubleshoot hardware and software issues, ensuring quick resolution.
• Install, configure, and maintain IT equipment, including computers and printers.
• Document support requests and solutions in the ticketing system.
• Assist in implementing new technology and upgrading existing systems.

Requirements

• Educational Qualifications: Bachelor's degree in Computer Science or a related field.
• Experience Level: 1-3 years of experience in IT support.
• Skills and Competencies: Strong problem-solving skills and attention to detail.
• Responsibilities and Duties: Ability to work independently and as part of a team.
• Qualities and Traits: Excellent communication and interpersonal skills.
• Working Conditions: Ability to work in a fast-paced environment.