An Operations Support role in catering services ensures smooth day-to-day functioning of food service operations by handling logistics, administrative tasks, staff coordination, and quality control. They act as the backbone of catering teams, making sure events run seamlessly from preparation to execution.

Logistics & Coordination

• Organize delivery schedules for food, beverages, and equipment.
• Ensure venues are properly set up with required furniture, décor, and service stations.
• Manage inventory of catering supplies and kitchen equipment.

Administrative Support

• Maintain records of orders, invoices, and client contracts.
• Assist in scheduling staff shifts and tracking attendance.
• Handle communication between kitchen staff, servers, and management.

Event Execution

• Support catering managers in planning menus and service flow.
• Oversee food safety compliance and hygiene standards.
• Troubleshoot issues during events (e.g., equipment failure, last-minute client requests).

Customer Service

• Liaise with clients to confirm event details and special requirements.
• Ensure guest satisfaction by monitoring service quality during events.