Staffing co. Online Customer Service Representative

Staffing co.

RM1.5-2.2K[Bulanan]

Di lokasi - Manila<1 Thn PengalamanSekolah MenengahSepenuh-masa

Kongsi

Elaun
Elaun Makanan
Pengiktirafan dan Ganjaran Pekerja
Bonus Prestasi, Insentif
Faedah Mandat Kerajaan
Gaji Bulan ke-13, Pinjaman Pekerja, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS
Insurans Kesihatan & Kesejahteraan
Insurans Pergigian, Insurans Kesihatan, Insurans Hayat, Insurans Kesihatan Mental, HMO
Faedah Tambahan
Pantri Dengan Stok Yang Lengkap
Cuti & Pelepasan
Cuti Bersalin & Paterniti, Cuti Sakit, Curi Percutian
Keseimbangan Kerja-Kehidupan
Waktu Fleksibel

Baca Lebih Lanjut

Respond promptly to customer inquiries via phone, email, chat, or in person
Provide accurate, valid, and complete information by using the right tools and methods
Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution
Maintain customer records by updating account information
Process orders, forms, applications, and requests
Identify and assess customers’ needs to achieve satisfaction
Follow communication procedures, guidelines, and policies
Collaborate with internal departments to resolve complex issues
Go the extra mile to engage customers and enhance their experience

At least High School Graduate old curriculum or SHS
Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of personalities
Excellent communication and presentation skills
Ability to multitask, prioritize, and manage time effectively
Basic computer proficiency (MS Office, email, etc.)

Bahasa Inggeris