• Manage financial transactions and maintain accurate records for clients.
• Assist customers with inquiries related to their accounts and financial products.
• Provide exceptional customer service through various communication channels.
• Collaborate with team members to improve service delivery and client satisfaction.
• Utilize call center software to track customer interactions and follow up as necessary.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English Language, Customer Service-oriented, Call Center experience preferred
• Responsibilities and Duties: Engage with customers to resolve issues and provide information about services
• Qualities and Traits: Strong communication skills, attention to detail, and ability to work in a fast-paced environment