XMC BPO Manila Operations Manager/Supervisor

XMC BPO Manila

RM5.3-6.8K[Bulanan]

Di lokasi - Pasig5 - 10 Tahun PengalamanIjazah Sarjana MudaSepenuh-masa

Kongsi

Faedah Mandat Kerajaan
Gaji Bulan ke-13, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS
Insurans Kesihatan & Kesejahteraan
HMO
Lain-lain
Acara Sosial Syarikat
Cuti & Pelepasan
Cuti Kematian, Cuti Bersalin & Paterniti, Cuti Ibu Bapa Tunggal
Keseimbangan Kerja-Kehidupan
Waktu Fleksibel

Baca Lebih Lanjut

Position: Chief-of-Staff to the President
Department: Shared Services Organiza7on
Hours of Operation: Shifting, Holidays, Over7me
Reporting Manager: President
Location: XMC BPO Manila Site, Philippines
Strategic Planning & Execution: Develop and execute company and client strategies to achieve financial and operational objectives.
Operational Efficiency: Identify systems and processes in need of greater efficiency and synthesize information to develop actionable recommendations.
Cross-functional Collaboration: Collaborate with cross-functional teams to drive growth, innovation, and excellence across the organization.
Leadership & Influence: Foster a culture of high performance and inspire teams to exceed client expectations.
Stakeholder Management: Serve as a strategic advisor and confidant to the CEO, providing insights and recommendations on key business decisions.
Communication & Coordination: Act as a communication bridge between the CEO and various stakeholders, ensuring alignment on strategic priorities and initiatives.
Networking & Representation: Represent the company at industry-related seminars,
roadshows, and forums, building and maintaining strategic relationships.

Qualifications and Experience:
Bachelor’s degree in business administration, Management, or a related field. Master’s degree (MBA) is preferred but not required.
Minimum of 5 years of experience in the BPO industry, with at least 2 years in a leadership or strategic support role.
Proven track record of developing and executing business strategies that drive growth and financial performance.
Deep understanding of BPO operations, client needs, and industry challenges.
Strong leadership and team management skills with a collaborative approach.
Excellent communication, presentation, and interpersonal skills.
Ability to thrive in a fast-paced, dynamic environment with a high level of adaptability and resilience.
Preferred Certifications (but not required):
Six Sigma Certification (Green Belt or higher)
Project SPARTA
Project Management Related Certifications

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