The Operations Manager role is mainly to implement the right processes and practices across the organization.

• Ensuring all operations are carried on in an appropriate, cost-effective way
• Improving operational management systems, processes and best practices
• Helping the organization’s processes remain legally compliant

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service