BPO Operations Supervisor

V-Call Center Link Inc.

RM3.8-4.1K[Bulanan]
Di lokasi - Pasig1 - 3 Tahun PengalamanSarjana MudaSepenuh-masa
Kongsi

Keterangan Kerja

Penerangan

  • Oversee daily operations to meet and exceed SLAs, KPIs, and performance goals through effective team management, coaching, and process improvements.
  • Collaborate with support teams (e.g., Recruitment, Training, Quality, HR) to enhance employee performance, retention, and adherence to company policies.
  • Conduct regular performance evaluations, feedback sessions, and root cause analyses to address gaps, improve productivity, and ensure compliance with security and attendance standards.

Syarat-syarat

  • Bachelor’s Degree holder (any course)
  • Minimum of 2 years’ experience as an Operations Supervisor
  • Must have people management experience (direct reports are Team Leader level)
  • Experienced in handling Health/Life Insurance campaign
  • Can work onsite and do night shift schedule
Penyelesaian Masalah dan Kemahiran Analitikal
Preview

VCC Link Inc.

Digital Marketing V-Call Center Link Inc.

Balas Hari Ini 1 Kali

Tempat Bertugas

Ortigas Center. Ortigas Center, Pasig, Metro Manila, Philippines

Disiarkan pada 23 January 2025

Pekerjaan Serupa

Lihat selanjutnya

V-Call Center Link Inc.

51-100 Pekerja

Firma Perekrutan

Lihat pengambilan kerja

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