The Performance Coach is responsible for guiding, motivating, and supporting employees to achieve optimal performance levels, meet key performance indicators (KPIs), and align with organizational goals. This role focuses on skill development, behavior improvement, and performance optimization through coaching, mentoring, and continuous feedback.

• Conduct one-on-one and group coaching sessions to improve employee performance and productivity.
• Assess employee strengths, weaknesses, and performance gaps using data, KPIs, and feedback tools.
• Collaborate with managers and HR to design individualized performance improvement plans (PIPs).
• Provide regular, constructive feedback to help employees achieve their targets.
• Develop and deliver training sessions or workshops on performance-related topics such as time management, goal-setting, and communication skills.
• Track progress and evaluate outcomes of coaching interventions.
• Motivate employees and build confidence to overcome performance barriers.
• Document coaching sessions, progress, and outcomes for reporting and HR records.
• Promote a positive, growth-oriented culture aligned with company values.
• Stay updated on best practices and coaching methodologies to continuously improve approaches.

• Performance Management
• Coaching & Mentoring
• Goal Setting & KPI Alignment
• Emotional Intelligence & Motivation
• Training & Facilitation
• Conflict Resolution & Problem-Solving