Minimum Qualifications:

• Bachelor's degree in Computer Engineering, Electronics Communication Engineering, Information Technology, or Computer Science.

• Preferably has at least 2-years work experience in the same industry. Fresh graduates are welcome to apply.

• Must be familiar with products and technology such as network security, firewall, CCTV, switches, access control cybersecurity, IT networking, servers, storage, operating systems, Printers, UPS, Scanners, Large format display.

• Technical certifications in IT and in Electronics Security field is an advantage

• Must be willing to travel occationally either locally or internationally when needed.

• Must be willing to do a 3-5mins PowerPoint presentation as part of the recruitment process after the hiring manager's interview

• Must be willing to sign a 2-year employment bond.

Job Functions

Pre-Sales

• Learns and understands the product/s assigned to be supported, whether for pre-sale or post-sale activity.

• Assists sales in discovering the client’s needs.

• Creates design and/or bill of materials to solve the client’s problem or needs.

• Accompanies the sales or product team in client calls in order to provide assistance to all technical queries and questions from sales team, resellers and end-users.

• Conducts technical presentation and Demonstrates product and/or solution to client, when needed.

Post/After Sales

• Support or assist reseller in installing/configuring the product/s at their customer’s site.

• Provide basic training and instruction to resellers on how to use the product/s effectively.

• Support or assist reseller in their inquiries regarding the product/s.

• Facilitates warranty and support claims of resellers with the product manufacturer.

Please refer to job description.