Tamaray People Solutions Corporation Pharma Customer Service Associate

Tamaray People Solutions Corporation

RM1.4-1.8K[Bulanan]

Di lokasi - Muntinlupa1 - 3 Tahun PengalamanSarjana MudaSepenuh-masa

Kongsi

Work with clients and the technical laboratory to scope work for proposals, prepare and submit quotes for USP, EP, and JP compendial testing. Keep client and quote information up to date in CRM / Quotation platforms.
Act as a liaison between clients and the Microbiology and Chemistry department to ensure service is being delivered on-time and with high quality. Provide information / follow up to client, as needed. Upon request coordinate technical support and advice, to maintain high customer satisfaction.

Bachelor’s degree in a scientific field such as Chemistry, Microbiology, or another related discipline. Education and/or experience in Business management or Finance is an advantage.
Minimum 1 year experience in customer service position is required. Laboratory testing / cGMP experience is an advantage.
Ability to read and interpret technical documents, study protocols, and RFPs in the domain of pharmaceutical product testing is an advantage.
Strong computer skills, proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
Experience with quoting or proposal tools such as Salesforce, PandaDoc, or custom internal systems is desirable.

Pengurusan Projekanalytical testingLiterasi KomputerFinance Operationsdetail-orientedBusiness management