Quality Auditing Analyst
Global Strategic
Keterangan Kerja
Manfaat
Faedah Mandat Kerajaan
Gaji Bulan ke-13
Insurans Kesihatan & Kesejahteraan
HMO
Pembangunan Profesional
Latihan Pekerjaan, Pembangunan Profesional
Cuti & Pelepasan
Cuti Kematian, Cuti Bersalin & Paterniti
- Monitor and evaluate calls to ensure compliance with company standards.
- Conduct call listening sessions and provide constructive feedback to agents.
- Engage in coaching sessions to enhance agent performance.
- Participate in calibration sessions to align quality standards across teams.
- Analyze data and prepare reports on quality metrics.
- Previous experience in a BPO environment.
- Familiarity with call monitoring and evaluation processes.
- Strong communication and coaching skills.
- Ability to work flexible hours, including night shifts.
Pamela Henessy Palma
RecruiterGlobal Strategic
Aktif dalam masa tiga hari
Tempat Bertugas
Global Strategic. 12 Lacson St, Bacolod, 6100 Negros Occidental, Philippines
Disiarkan pada 19 August 2025
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Lihat pengambilan kerja
Sertai Bossjob
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