Reservation Officer

MangoJob

RM1.9-2.2K[Bulanan]
Di lokasi - Manila3 - 5 Tahun PengalamanSekolah MenengahSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Pengiktirafan dan Ganjaran Pekerja

    Hadiah Ulang Tahun, Hadiah Percutian

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS

Penerangan

  • Fully manage hotel operations on Agoda and Booking.com platforms, including: Room availability, rate planning, promotions, and inventory optimizations.
  • Develop and implement strategies to increase exposure, conversion rates, and occupancy.
  • Maintain strong work relationships with account managers from both platforms to stay updated on policies and marketing opportunities.
  • Monitor key performance indicators (CTR, conversation, occupancy, guest ratings) and conduct regular data analysis and optimization.
  • Handle guest reviews and complaints professionally to maintain high guest satisfaction scores.
  • collaborate with the front desk, customer service, and marketing departments to ensure consistent execution of OTA strategies.

Syarat-syarat

  • Minimum of 3 years experience in the same role and function, focused on operating Agoda and Booking.com accounts for hotels.
  • Proven expertise in managing OTA backend systems and understanding platform -specific policies and algorithms.
  • Excellent communication skills in English and strong-functional collaboration ability.
  • Proficiency in Microsoft office excel and hotel PMS tools (e.g, Opera, eZee, Cloudbeds)is a plus
Bahasa InggerisPengurusan Hubungan PelangganKemahiran InterpersonalKemahiran BerkomunikasiKhidmat Pelanggan
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MANGO JOB

HR OfficerMangoJob

Balas Hari Ini 0 Kali

Tempat Bertugas

24 Diosdado Macapagal Blvd, Pasay, Metro Manila, Philippines

Disiarkan pada 08 July 2025

Laporkan

Peringatan Keselamatan Bossjob

Jika jawatan memerlukan anda bekerja di luar negara, sila berhati-hati dan berhati-hati dengan penipuan.

Jika anda menemui majikan yang mempunyai tindakan berikut semasa pencarian kerja anda, sila laporkan segera

  • menahan ID anda,
  • menghendaki anda memberikan jaminan atau mengumpulkan sesuatu,
  • memaksa anda untuk melabur atau mengumpul dana,
  • mengumpul faedah haram,
  • atau situasi haram yang lain.