Description

• Provide excellent customer service to all guests in the gaming area.
• Ensure compliance with gaming regulations and Know Your Customer (KYC) standards.
• Assist customers with inquiries and guide them through the gaming process.
• Monitor gaming machines and equipment for proper functioning and report issues.
• Promote various games and tournaments to enhance guest participation.

Requirements

• Educational Qualifications: High School Diploma or equivalent preferred.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Knowledgeable in KYC principles.
• Skills and Competencies: Proficient in computer use.
• Qualities and Traits: Strong customer service orientation.
• Qualities and Traits: Excellent communication and sales skills.