• Welcome and assist visitors, ensuring a positive first impression of the organization.
• Provide information and support to guests regarding services, facilities, and directions.
• Address and resolve visitor inquiries and concerns in a professional manner.
• Maintain the lobby area to ensure it is clean, organized, and welcoming.
• Collaborate with other team members to enhance the visitor experience.
• Assist with basic technical issues that may arise for guests using lobby resources.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field (preferred)
• Experience Level: 0–2 years of experience in a customer-facing role
• Skills and Competencies: Strong communication and customer service skills
• Skills and Competencies: Technical skills to assist guests with basic inquiries
• Qualities and Traits: Attention to detail and adaptability in a dynamic environment
• Skills and Competencies: Ability to work collaboratively in a team setting