• Coordinate and manage service delivery operations to ensure client satisfaction.
• Assist in developing and implementing processes to improve service efficiency.
• Collaborate with cross-functional teams to resolve service-related issues.
• Monitor service performance metrics and prepare reports for management.
• Provide support to clients and internal stakeholders on operational matters.

Requirements

• Educational Qualifications: Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Experience Level: Entry-level, 0-2 years of relevant experience.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Proficiency in Microsoft Office Suite.
• Qualities and Traits: Detail-oriented with the ability to work in a fast-paced environment.
• Qualities and Traits: Strong problem-solving skills and a team-oriented mindset.